Terms & Conditions

1COVID-19 Information

Masks are required to be worn at indoor venues (except in the case of medical exemptions).

Conditions of purchase of this ticket are that you do not attend the event if

  • you have COVID-19.
  • you have been instructed to quarantine and your quarantine period has not yet ended
  • you reside with anyone who is awaiting the results of a test for COVID-19
  • you have returned from international or interstate (where relevant) travel and failed to observe the government requirement to quarantine
  • you have been in close contact with a person who has tested positive for COVID-19 (during the period of time in which the virus is contagious)
  • you are awaiting the results of a test for COVID-19
  • you have cold or flu-like symptoms such as fever, shortness of breath, a cough or a sore throat

Clinical symptoms of the disease means the following symptoms:

  • (A) a temperature of 37.5°C or more;
  • (B) night sweats;
  • (C) chills;
  • (D) coughing;
  • (E) shortness of breath;
  • (F) sore throat;
  • (G) loss of taste;
  • (H) loss of smell;

Attendees who are not subject to any of the above conditions for exclusion must be willing and able to agree to the following requirements to:

  • leave the site immediately if they become unwell, after notifying a staff member
  • at all times, maintain social distancing measures (as per the TAS Public Health guidelines) with respect to other visitors and staff
  • maintain good personal hand hygiene by washing their hands regularly and thoroughly and/or using hand sanitiser
  • maintain good respiratory hygiene by coughing or sneezing into their elbow or a tissue, and then disposing of tissues immediately
  • provide event organisers with their name and contact details and consent to event organisers providing their name and contact details to the Tasmanian Department of Health or any other third-party government department, as required to enable contact tracing procedures
  • acknowledge that they may be asked to wait, or be refused entry, to any event in the event that the site has reached its total capacity under Tasmanian Public Health social distancing requirements
  • respond accurately to the following questions if asked by staff:
    • Are you or anyone you live with currently undergoing testing or awaiting results for the COVID-19 virus?
    • Have you or anyone you live with tested positive for the COVID-19 virus and have not been medically cleared as non-contagious?
    • Do you have any flu-like symptoms (sore throat, runny nose, persistent cough, shortness of breath, fever)?
  • acknowledge the right of event organisers to refuse entry or request their departure from our sites at any time and for any reason;
  • at all times, treat staff and other visitors with respect.
Please see the Coronavirus Tasmania website for more information.
2Cancellation by Customer
Tickets are non-refundable once booked EXCEPT in cases where you are unable to attend due to COVID-19 (evidence required). Tickets can be cancelled up to 48 hours before event start to receive a full refund. Tickets cancelled within 48 hours of event start time will receive a 50% refund of the full amount. *To request a ticket cancellation and refund please email boxoffice@awbf.org.au. Refunds may take up to 10 working days to process.
3Cancellation by Organiser
If the event is cancelled by organisers due to inclement weather or changes to the Public Health Act, a full refund will be made available. Refunds may take up to 10 working days to process.
4Ticket Resales and Third Parties
The Australian Wooden Boat Festival are the only authorised sellers of Maritime Trail 2022 tickets. If you purchase tickets from another source, individual, or any other unauthorised reseller, you risk that these tickets are fake, void, or have previously been cancelled. Purchasing tickets from an unauthorised ticket seller means that we cannot refund you in the event of cancellations, and we cannot inform you of important changes to the event (including reschedules or relocations). You may be required to show ID at each venue.
5Late Arrivals
If you are late for any scheduled ticket time, entry will be at the discretion of the venue operator - you will not be eligible for a full or partial refund, credit or other reimbursement.

Frequently Asked Questions - General

1What are we doing about COVID?
This entire event has been constructed around COVID-19 restrictions, Public Health regulations and how we can best share our love of wooden boats with the community—without compromising anyone’s health. Please practice social distancing at all events and follow guidelines and instructions. Please use the sanitiser provided and follow any directions given by our staff and volunteers. Each venue has a capacity (as per regulations) so tickets are limited. Venues will be cleaned regularly between each sitting/event. Please see the Coronavirus Tasmania website for more information.
2What if my question hasn't been answered here?
No worries - if your question is about ticketing, email boxoffice@awbf.org.au - Scarlet will be happy to help you. If your question is about the events, email office@awbf.org.au - Bella will be happy to help too.

Or call (03) 6223 3375. Box office hours: 9am-3pm weekdays. Note, we are a small team but will endeavour to answer all queries in a timely manner. Please leave us a message if for some reason we are not available during those times. Please don't call the venue, they're busy boating!

3Where is my ticket money going?
ALL funds collected from ticket sales are returned to the boatyard/shed owner/operator and workshop/course host. Some have chosen to donate their takings to local not for profit groups. We wanted to give back to our ‘behind the scenes’ wooden boat community. 
4What if I misplace my ticket?
If you happen to misplace your ticket, please email boxoffice@awbf.org.au and we can re-send it to you. Our ticketing system is very flash and we are able to do so in this situation.
5Can I bring my dog to any of the events?
Unfortunately not, only companion animals.
6Do I have to print my ticket?
No, show the e-ticket sent with your confirmation of purchase at the door/gate on your smart phone.
7Where can I smoke?
Sorry, all sites are non-smoking.
8What if I have trouble with my ticket?
9I lost my jacket at a boatyard, is there a lost property?
Yes, all property found on sites after the event will be available for collection at our office in Salamanca.
10Will there be door sales?
No, due to limited capacities, all events (except the Living Boat Trust Open Day) require pre-booking.
11What if I'm late?
If you are late for any scheduled ticket time, entry will be at the discretion of the venue operator - you will not be eligible for a full or partial refund, credit or other reimbursement.

Frequently Asked Questions - Boatyard Tours and Workshops

1What if the weather is terrible?
Boatyard/shed tours and workshops will go ahead, bring warm clothing and sunscreen, we're in Tassie remember! Outdoor workshops will provide an undercover alternative at the precinct. *Please refer to workshop/tour webpages for specific details.
2What is the accessibility like at the boatyards?
There are stairs to climb at most, uneven surfaces in some areas and small walkways - remember this is a working boatyard/shed. *Please refer to workshop/tour webpages for specific details.
3Can I bring the kids?
Children 12+ years are welcome, parental supervision required, please find the ticketing information on the boatyard pages. Under 12's, unfortunately not as it is a working boatyard/shed. BUT head to the Living Boat Trust at Franklin, as they are hosting a family friendly (all ages) row, sail, cruise event both Saturday and Sunday.
4What are the clothing requirements?
Long pants and closed toe sturdy shoes. *Please refer to workshop/tour webpages for specific details.
5Are there toilets on site?
Yes, some sites have their own available, if not we have supplied them with one. *Please refer to workshop/tour webpages for specific details.
6What sort of experience do I need to attend a workshop?
For most of our workshops you won't need any experience. Please refer to workshop webpages for specific details.
7Do I need to bring anything to my workshop?
Please refer to workshop webpages for specific details. Ensure you read the description and ticketing information carefully.

Frequently Asked Questions - Other

1Can I be added to a waitlist for an event that is sold out?
Yes, if you would like to be put on the waitlist for any sold out event, please email boxoffice@awbf.org.au. This works on a first in best dressed system. If there is a cancellation we will get in touch with you.